Margaux Studios - Privacy Policy and Cookies Policy
Privacy policy
Overview
Who we are: We are Margaux Studios, a premium handmade jewellery and accessory business based in North London. If you live in the United Kingdom, European Union or European Economic Area (together, “Europe”), we are the controller of your personal data. All references to “we”, “us” and “our” in this privacy policy refer to Margaux Studios.
Why do we have this privacy policy: Your privacy is important to us. We want you to know how we collect and use your personal data and your rights (see section 2). Please read this privacy policy carefully.
Who this privacy policy is for: Our customers, visitors to www.margauxstudios.com (our “Website”), newsletter subscribers, people who contact us with enquiries, people who we collaborate with and our suppliers. Depending on who you are, we will collect and use your personal data in different ways. Please also see the end of section 1, which also sets out how else we may use your personal data.
Your rights: If you live in Europe, you have various rights in relation to how we use your personal data, including asking us to stop sending you our newsletter and objecting to our use of your personal data when we rely on our legitimate interests. Please see section 2 for more details.
Feedback and questions: Please email margauxstudios@gmail.com
The detail
How we collect your personal data and use it
We collect your personal data when you make a purchase, visit our Website, subscribe to our newsletter, contact us with an enquiry, collaborate with us or supply goods and services to us. This can happen when you provide your personal data to us, we collect it through your activity or from third parties helping us.
Below we have set out how we use your personal data depending on how you interact with us. Please also see section 1(g) below, which applies to everyone.
Our Website is intended for individuals aged 18+. If you are under 18 or believe we have accidentally collected personal data from someone under 18, please contact us at margauxstudios@gmail.com.
Our customers
When do we collect your personal data and what do we collect? When you make an order on our Website, we collect your email address, first and last name, delivery address and any other information we may need to provide you with your order.
Will we share your personal data with anyone? We may need to share your personal data with third parties, such as our e-commerce service supplier and payment processor, in order to fulfil your order and deal with any other enquiries in relation to your order.
Why do we collect your personal data?
We collect your personal data in order to fulfil your order, provide you with email updates about the progress of your order and deal with any enquiries that you may have about your order. The legal bit: We will do this on the basis of the contract between you and us when you agree to our Terms & Conditions when you make an order. If you do not or no longer agree to our Terms & Conditions, we may not be able to fulfil your order.
Website visitors
When do we collect your personal data and what do we collect?
When you access our Website, we collect information about your access to our Website, including your [IP address, device ID, location, browser type, version and any plug-ins, device operating system, platform and website address used].
When you use our Website, we collect information about your activity on our Website, including but not limited to: [the website you visit before and after our Website, the time and length of visits to Website pages, page interaction (such as scrolling, clicks and hovers), methods used to browse away from a page, traffic data, weblogs and other communication data]; [information to improve your personal experience, including your preferences on our Website, information to recognise you on return and to remember your shopping cart]; and [information to improve our Website, including information to evaluate visitor experience and usage. Such details will be anonymised as far as possible so you will not be identifiable].
We collect this data using a range of technologies[, which are sometimes provided by third parties] and include cookies (please see our cookies policy).
Will we share your personal data with anyone? We may share your personal data with third parties that help us provide our Website, such as our e-commerce service supplier, and third parties that help us protect our Website.
Why do we collect your personal data? We use this personal data to provide you with our Website and respond to your requests when using our Website; to maintain, manage and improve our Website; and to protect our Website from any cyber attacks. The legal bit: This is for our legitimate interest to provide you with our Website, respond to your requests, provide you with the best Website possible and to protect our Website. If you have any questions in relation to this, please see section 2 below.
Newsletter subscribers
When do we collect your personal data and what do we collect?
When you sign-up for our newsletter through our Website or otherwise, we will collect your first and last name and your email address.
[When you open our newsletter, we may collect information about your interaction with that newsletter, including [whether you opened the newsletter, how long you spent reading the newsletter and if you interacted with any links in the newsletter].]
Why do we collect your personal data?
We collect and use your personal data in order to provide you with the newsletter that you request from us. The legal bit: We can do this because you have provided your consent to us. If you wish to withdraw your consent, please see section 2 below, use the ‘unsubscribe’ link in any email or contact us at margauxstudios@gmail.com. You understand that you cannot unsubscribe from any emails providing you with updates about an order.
People who contact us with enquiries
When do we collect your personal data and what do we collect? If you get in touch with us through our Website, email, social media accounts or otherwise, we may collect your name, email address, social media account handle and the details of your enquiry.
Will we share your data with anyone? We will not share your personal data with anyone unless it is strictly necessary for us to do so.
Why do we collect your personal data? We collect your personal data in order to deal with your enquiry. The legal bit: This is on the basis of our legitimate interest to respond to your enquiry. If you object to this, please see section 2 below. You understand that we may not be able to respond to your enquiry if you object to the collection and use of your personal data in relation to your enquiry.
People who we collaborate with
When do we collect your personal data and what do we collect? If we collaborate together in any way, including but not limited to us lending or gifting you any of our products, we may collect your name, social media account handle, email address, telephone number, postal address and other information received during the course of our correspondence. We may also collect personal data from publicly available social media accounts.
Will we share your data with anyone? We will not share your personal data with anyone unless it is strictly necessary for us to do so.
Why do we collect your personal data? We will use your personal data only to negotiate and/or collaborate with you. The legal bit: This may be pursuant to a contract between you and us or if it is in our legitimate interests to collaborate with you for any reason, including but not limited to the promotion of our business. If you object to this, please see section 2 below. You understand that we will not be able to collaborate if you object to the use and collection of your personal data.
Our suppliers and potential suppliers
When do we collect your personal data and what do we collect? If you supply products to us, we may collect your name, work contact information, job title, information you provide when we correspond and any information we collect during the course of our correspondence.
Will we share your data with anyone? We will not share your personal data with anyone unless it is strictly necessary for us to do so.
Why do we collect your personal data? We collect your personal data in order to receive or consider receiving goods and services from you. This will be on the basis of the contract between us or, if we are considering receiving goods and services from you, our legitimate interest in receiving goods and services from you. If you object to this, please see section 2 below. You understand that we may not be able to receive goods and services from you if you object to our use of your data.
How else we will use your personal data and why?
For the operation of our business.
This includes: growing, developing and analysing our business, Website and products, in order to provide you with the best website, products and service that we can; protecting our business, customers and others (which may involve exercising our legal rights); and if we or one of our group companies is sold or otherwise transferred, we may share your personal data as part of the sale or transfer.
This may involve us sharing your personal data with others where strictly necessary. For example, with third parties that provide services to us, such as our IT service providers.
We will use your personal data for our legitimate interest to operate, develop and grow our business. If you have questions in relation to this, please see section 2 below.
To comply with our legal and regulatory obligations:
This includes: dealing with your personal data for you to exercise your rights; exercising our legal rights to protect us, our users and others; and responding to any lawful requests from the government, authorities or enforcement agencies to prevent illegal activity.
This may involve us sharing your personal data with third parties, such as legal authorities or enforcement agencies.
We will use your personal data on the basis that it is necessary for us to comply with our legal obligations.
Your rights
You have the following rights in relation to your personal data. Please contact us by email at [margauxstudios@gmail.com] at any time if you wish to exercise your rights.
Access: You can ask us for: a copy of your personal data; confirmation as to whether we are using your personal data, how it is being used and why; and details about safeguards we have in place to protect your personal data.
Update your personal data: Please always let us know when your personal data is incorrect. You can update any of your personal data held by us at any time.
Delete your information: You can ask us to delete any of your personal data that we are holding but understand that this may mean that we cannot provide our products and/or newsletter to you or work or collaborate with you. Please contact us for further details.
Restrict use of your information: You can ask us to restrict the way that we process your personal data in certain specific circumstances but understand that this may mean that we may not be able to provide our products and/or newsletter to you or work and/or collaborate with you. Please contact us for further details.
Withdrawing consent and stopping our newsletter from arriving to you: If we use your personal data after obtaining your consent, you can withdraw your consent at any time. You can also ask us to stop sending our newsletter to you. Just let us know.
Data portability: You have a right to ask us to provide your personal data to a third party provider of services if we rely on your consent or agreement to our Terms and Conditions or we used automated means to process your personal data. Please contact us for further details.
Objection: If we use your personal data for our or another person's legitimate interests, you can ask us to consider any objections you may have to this. You understand that this may mean that we cannot provide our products and/or newsletter to you or work and/or collaborate with you. Please contact us for further details.
We will consider and respond to your request within one month (unless we need and are legally allowed more time). We may request you confirm your identity before responding.
Please note that we might not be able to carry out your request sometimes, for example, if we need it for legal purposes. If this is the case, then we will let you know.
How long we store your personal data
We keep your personal data for no longer than necessary. The length of time will depend on how regularly you order from us, how long you correspond, work or collaborate with us and/or if you are inactive for a period of time. We will also keep personal data to the extent it is needed for us to comply with laws or for our legal rights.
Where we may transfer your personal data
Your personal data may be used, stored and/or accessed by our suppliers around the world.
If we provide your personal data to any person in a country outside of Europe, we will take appropriate measures to ensure that the recipient adequately protects your personal data in accordance with this policy. These measures may include:
entering into European Commission approved standard contractual arrangements with them; or
for US-based entities, ensuring that they have signed up to Privacy Shield (see further https://www.privacyshield.gov/welcome).
Please contact us for further details on how we protect your personal data when transferring it to others.
Keeping your personal data safe
We understand the importance of keeping your personal data safe and private. We are committed to protecting your personal data from being lost, stolen or misused. We take all reasonable steps to safeguard the confidentiality of your personal data.
We will only share your personal data with third parties that are restricted by contractual and legal obligations to protect your personal data and only use it as required to help us. We will make sure that these third parties work in accordance with this privacy policy and applicable laws.
You are also responsible for keeping your personal data safe. For example, the transmission of your personal data over the internet is not completely secure. Therefore, we cannot completely guarantee the security of your personal data when you transfer it to us and this is at your own risk. Once we receive your personal data, we make every effort to protect it from unauthorised access. Also, you are responsible for keeping your account details confidential.
Changes to our privacy policy
We may update our privacy policy from time to time. Any changes will be posted on our Website and, where appropriate, notified to you by email. Please check this page regularly for updates.
Further questions and how to make a complaint
If you have any question, comments or complaints, or you wish to exercise your rights in relation to your personal data, please contact margauxstudios@gmail.com.
You can also contact your local data protection regulator for help. In the UK, this is the Information Commissioner’s Office.
This privacy policy was last updated on 19th May 2020.
Cookies policy
Who we are:
We are Margaux Studios, a premium handmade jewellery and accessory business based in North London. All references to “we”, “us” and “our” in this cookies policy refer to Margaux Studios. www.margauxstudios.com is our “Website”.
For information about how we collect and use personal data and our privacy practices, please see our privacy policy.
If you have any questions in relation to this cookies policy or if you would like more information on the cookies that we use and their purposes, you can contact us by email at margauxstudios@gmail.com
What are cookies and why do we use cookies?
Cookies are small data files which are placed on your computer or mobile phone ("device") when you visit our Website. Cookies will collect information relating to your use of our Website, information about your device such as IP address and browser type, demographic data and, if you reached the Website through a third party website, which third party website directed you to the Website.
When you re-visit our Website, cookies allow our Website to recognise you, remember your preferences and tailor your use of the Website (for example, your shopping basket). Information provided by cookies can help us to analyse your use of our Website and help us to provide you with a better user experience.
Cookies are referred to as either "session" or "persistent" cookies, depending on how long they are used for:
Session cookies only last for the duration of your online session and disappear from your device when you close your browser. Session cookies are not stored on the hard drive of your device.
Persistent cookies are stored on the hard drive of your device after the browser has been closed and last until you delete them or they reach their expiry date. Persistent cookies are activated each time you visit the site where the cookie was generated.
For more information, please see www.allaboutcookies.org.
What types of cookies do we use?
The types of cookies that may be used on our Website fall into one of four categories as follows:
'Strictly Necessary' cookies. These cookies are essential for the operation of our Website and enable you to access certain features. Without these cookies, we would be unable to provide you with the online services you request. These cookies do not track where you have been on the internet and do not gather information about you that could be used for marketing purposes.
Functional cookies. Functional cookies are used to recognise you when you return to our Website. They also remember your preferences (such as your username, language and region) on our Website and enable us to personalise our content for you. The information collected by these cookies is usually anonymised, so we cannot identify you personally. Functional cookies do not track your internet usage or gather information which could be used for selling advertising, but they do help with serving advertising.
Analytical cookies. Analytical cookies are used to monitor the performance of our Website. For example, they allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it. The information provided by these cookies allows us to analyse patterns of user behaviour and we use that information to enhance user experience or identify areas of the Website which may require maintenance. All of the information collected by these cookies is anonymous and is only used for statistical purposes.
Targeting cookies. These cookies may be placed on your device by us or by trusted third parties. They remember that you have visited our Website and use that information to provide you with advertising which is tailored to your interests. This is often called online behavioural advertising (OBA) and involves the monitoring of interests based upon web browsing history. Your web browsing history can be used to infer things about you (for example, your age, gender etc.), and this information may also be used to make advertising on websites more relevant to you. Although behavioural advertising cookies can track your activity around the internet, they cannot identify you personally, even if you are signed into our Website. Without these cookies, online advertisements you encounter will be less relevant to you and your interests. If you would like more information about OBA, including how to opt-out of these cookies, please see section 16 below or visit www.youronlinechoices.com.
Our emails may contain a link to track whether you open an email and if you click on any of the links in the email. We may use this information to help us analyse the types of topics that you are interested in.
Third party cookies
When you browse our Website some cookies may be set by third parties, over which we have no control. When you visit a page with embedded third party content, the service provider may set their own cookies on your device. You may also encounter third party cookies resulting from our use of third party services, which help us monitor traffic on our Website. We do not control the use of these cookies and you should refer to the relevant third party websites for more information.
We also use cookies from the following third parties, including analytics providers (such as Google Analytics), advertising technology providers and social media websites such as Instagram.
How can I manage or disable cookies?
There are a number of ways for you to manage cookies. Your browser settings should allow you to accept or reject cookies and you can set your browser to prompt you before accepting a cookie.
You can delete any cookies that have been installed in the cookie folder of your browser. The various browsers provide different procedures to manage your settings.
Please be aware that if you set your browser to disable cookies entirely it may affect the way our Website operates and you may not be able to use certain features of our Website. For example, we may be unable to keep track of your shopping basket.
Further information
If you have any queries relating to this Cookie Policy please contact margauxstudios@gmail.com